Overview

Zinglo Money-Back Guarantee

Shop with Confidence – Our 30-Day Money-Back Guarantee

At Zinglo, we stand behind the quality of our products and want you to shop with complete confidence. If you’re not 100% satisfied with your purchase, we offer a hassle-free 30-day money-back guarantee on eligible items.

How It Works:
1. Eligibility:
• Our money-back guarantee applies to most items unless otherwise stated (see “Non-Refundable Items” below).
• The item must be unused, in its original condition, and returned with all accessories and packaging.
2. Initiating a Return:
• Contact our support team at support@zinglo.shop within 30 days of receiving your order to request a return.
• We will provide return instructions, including the return address and any necessary details.
3. Return Shipping:
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• A tracking number is required for all returns to ensure a smooth process.
4. Refund Process:
• Once we receive your returned item and confirm its condition, we will process your refund within 5-7 business days to your original payment method.
• Refunds cover the item cost only and do not include the original shipping fee (if applicable).

Non-Refundable Items:

To keep our guarantee fair for everyone, the following items do not qualify for refunds:
• Final sale or clearance items (marked as non-refundable at checkout).
• Personal care items (such as massagers, skincare tools, and hygiene-related products) for health and safety reasons.
• Customized or personalized items made specifically for you.
• Items damaged due to misuse, improper handling, or normal wear and tear.

Damaged or Defective Items?

If you receive a damaged, defective, or incorrect item, contact us immediately at support@zinglo.shop with a clear photo of the issue. We will arrange a replacement or refund at no extra cost.

Need Help?

Our customer support team is here to help! For any questions or assistance with your return, email us at support@zinglo.shop.

Shop with peace of mind, knowing we’ve got you covered!

Need help?

Contact us at {support@zinglo.shop} for questions related to refunds and returns.